Production and Delivery Time

How long will it take to produce my order (from placing an order to its sending)?

Since we produce harnesses to the exact measurements of each our client, the production process takes time. It usually takes 3-5 business days.

Do you ship orders to my country (the name of your country)?

We ship orders to all the countries.

How long will the delivery to my country (the name of your country) take?

There are two delivery options (The destination country does not affect the delivery time):

Standard Shipping: 3-4 weeks (delivery time to any country);

Expedited Shipping: 2-5 business days (delivery time to any country).

How much does shipping to my country (the name of your country) cost?

Standard Shipping: 3-4 weeks– Free shipping

Expedited Shipping: 2-5 business days –25 USD

Is there an expedited delivery option available?

Yes, expedited shipping will take 2-5 business days. It costs 25 USD

* There may be delays at customs which are unfortunately outside of our and shipping carrier’s control.

I want my order to be delivered by a specific date (your date). Is it possible to deliver the order by this time?

It takes 2-3 business days to produce a harness. The fastest shipping method takes 2-5 business days. The minimum
time for delivery is 4-5 business days. If you see that there is such period of time before the required day, you can safely place an order.

How can I track my order? Where is my order? Why does my package still remain in one spot and doesn’t move forward?

We will send your tracking number after your order is shipped out. You can track your order on any track and trace web-site.

Prices and payments

How can I pay for my order?

You can make a payment via PayPal or with your bank card with PayPal System.

If you do not have a PayPal account, or if you have any problems using your credit or debit card with PayPal, you can email us at: admin@l-case.comor use the Contact Form and we will send you an Invoice to pay with a credit or debit card.

How much does the product cost in my currency?

All the prices on our website are stated in US dollars. It is possible to change the currency to Euro. If the
currency of your country differs from the currencies on the website, you can convert the price into your currency
with a currency converter: https://exchange-rates.org/converter

The prices may slightly differ due to the exchange rate fluctuations.

Choosing Your Harness

I have a large, heavy camera and large lenses. Or I have certain type of camera and certain types of lenses (the name of your camera and lens). Which harness should I choose?

For heavy cameras and large lenses, we recommend the following models of the harnesses: Rock, Rock Ring, Smith, McKerry Pro, Kelt. These models have wider shoulder-straps, which allows you to distribute the load evenly. Moreover, Rock, Rock Ring, McKerry Pro models are completed with a soft lining and foam insert.

I am shooting with one camera, but I’m planning to buy a second camera in the future, or I like the harnesses for two cameras. Can I use a dual camera harness for one camera?

Yes. You can use a dual camera harness even if you have only one camera. The empty harness shall be tightened more than the other one and the empty swiveling hook shall be attached to your belt loop, which prevents the harness from skewing and you can comfortably shoot with one camera.

I am very tall/short or I have very large/small clothing size. How should I choose the size of the harness?

We produce harnesses to the exact measurements of each our client. You just need to choose the appropriate measurements when placing your order or if your measurements are not stated in the form, please send us an email at admin@l-case.com with your measurements (your height (for example: cm, inches, feet) and international clothing size (for example: XS, S, M, L, XL and etc.)

Personalization

How long does it take to produce a harness?

Since our Company produces harnesses to the exact measurements of each our client and personalize them (engraving a logo or text), the production process takes 3-5 business days.

What does a camera harness come with?

A harness, screws, dummy cords, an instruction leaflet, packaging (a cloth bag)

I want to personalize my order (to engrave a logo or text on it). How can I do it?

You can send your logo or text at our email admin@l-case.comstating your Name and Surname, or you can download a file and state your name and surname when placing your order.

The logo file should be sent in vector format, or have .png, .jpg extension and high resolution (quality).

What is “stitching”?

The leather is stitched with a thread which runs along the perimeter. The stitching performs a decorative function and prevents the stretching of the leather with time.

Can I get a harness of the color that is not stated in your catalog?

You can email us at: admin@l-case.com or we can discuss the colors via the Contact Form.